How can we help?

As our fleet is rather extensive, it is not possible to ensure you have a particular vehicle that is within a specified category.  That said, we will endeavor to get you the car you want, but this is subject to availability. We’ll show you an example from that group to give you a clear idea of the type of vehicle you will get.

The choice is yours. Simply pick your perfect hire car.

Remember to book at least 72 hours before your journey so we can prepare your car.

Planning a road trip? Start your journey.

Already planned a road trip? Check your booking.

Our Fleet Guides indicate examples of the types of cars we have in particular car groups.

The units shown are the cars we have in stock the most, but please be advised that we cannot guarantee a particular make or model as it depends on general availability and peak periods.   

You can pay online or at the counter when you collect your vehicle, using Visa, MasterCard, American Express and Diners/Discover debit, credit or charge cards. 

There are several exceptions:

• We don’t accept cards with Solo, JCB or Cirrus logos.
• If you booked online using a PREPAID card, it must be shown at the counter along with another payment card.

The name on the payment card must match the name on the driver's license of the main driver.

Don’t forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Need more advice? Call our reservations team.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

You can either pay for your vehicle when you book online, or when you collect your hire vehicle.

If you choose to pay when you book online, we’ll dip/swipe your card to gain authorization. If you choose to pay at the station, we’ll dip/swipe your card to charge the estimated full hire cost (including extras) at this point. 

Please note that additional charges may be required after you have checked your vehicle in. Charges include, but are not limited to, damage, excessively dirty, smoke, pet hair, fuel top-up, and additional days. 

Don’t forget to review our terms and conditions when you book, which include everything you need to know ahead of your journey. 

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

When you signed up for Avis Preferred you provided your preferred payment method. We use this each time you book. You can update your profile and change the payment card at any time.

We only accept cash in the form of Singaporean Dollars (SGD) as payment for your rental. Please be advised that we also do not offer change, so please ensure that the cash you pay is the exact amount.

Furthermore, we will require an additional payment card in the event of any post-rental charges that may apply to your rental. A Pre-Authorised hold of SGD$300 on this card, and will only show on your bank statement for 7-10 days, depending on your bank, before being released by your bank.

Remember to bring your payment card when you pick up your hire vehicle. This must be in the same name as the main driver.

When checking out a car, it is often required that a credit card is presented at the counter. This ensures that any additional charges that are not typically covered by a company can be purchased and or charged. 

If you wish to know more regarding your corporate account, please speak to your key account contact for more information. 

We understand you might get delayed, so we try to be flexible. If you’re running late or need to extend your car rental - do make sure you contact us as soon as possible. Should you return the vehicle late - without notifying us or extending your hire - you may be subject to a late return fee.

How is a late return fee applied?

• If you overrun past your agreed return date and time, you will incur a late return fee
• If you still haven't returned the vehicle 24 hours later, then another late return fee will be applied
• A late return fee will continue to be added every 24 hour period thereafter until you return the vehicle to the rental station

Please note, if you return your vehicle after the agreed date and time, you will pay an additional day's rental charge and a late return fee for each day (or part of a day) that you are late.

How much is a late return fee?

The daily late return fee will be S$60 (exclusive of GST).

Rental agreement

Please always review the rental terms and conditions and your rental agreement when you check the vehicle out. You can also find the relevant contact details on your rental agreement.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

We will try our best to accommodate any extensions, but there may be peak periods when extensions are not available. Times such as these include, but are not limited to, low availability and/or peak periods.

Additional extension charges may apply.

Unauthorised late return fees may apply. 

Please contact our Reservations team for contract modifications and extensions. 

Return your car to the agreed check-in location and place the key into the respective "key drop box".

Downtown: located outside the front office.

Terminal 3: on the back wall of the counter.

Please feel free to take any photos of the condition of the car and the parking situation... and please remember to take all of your belongings with you (including the often-forgotten cash/toll card). 

We hope you enjoy your journey, but should the worst happen we are here to help.

If you are involved in an accident, please call our breakdown helpline.

Please remember to take the details of any involved parties and photos of the area as safely as you can. 

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

Please contact us as soon as you are aware of your flight itinerary changing. We will do our best to ensure that we greet you for your booking.

In the event that your flight lands outside of our opening hours, please be advised that a Meet Late Arrival (MLA) fee of $100 (excluding GST) will apply to your rental.